Customer Support

Product FAQ

FAQs

F.A.Q. Search: 40 Result


	What is CyberDefender Identity Protection Services?	ID Protection Services
	How does Identity Protection Services work?	ID Protection Services
	How do I monitor my personal information?	ID Protection Services
	How many databases can you access?	ID Protection Services
	Where do you monitor my credit cards?	ID Protection Services
	How will using your service impact my using my credit cards?	ID Protection Services
	Will I receive automatic emails?	ID Protection Services
	Do you offer a service where I can enter in more than 5 credit cards?	ID Protection Services
	Will I be notified when my subscription is up for renewal?	ID Protection Services
	How do I know that the information I give you is secure?	ID Protection Services
	How solid is your encryption? What other safeguards do you have besides a firewall?	ID Protection Services
	What are you going to do with my SSN?	ID Protection Services
	My address cannot be found, what do I do?	ID Protection Services
	How do I tell what has specifically changed on my dashboard?	ID Protection Services
	My address/email/phone/number is found linked to the same last name, but a different person. Why?	ID Protection Services
	Your website suggests 24/7 monitoring yet my dashboard says the next check will be done on x/xx. Is there really a week between checks?	ID Protection Services
	Your system says my address was found in one listing, but when I check my phone number matches I see my address listed in multiple records. Why is this?	ID Protection Services
	The lists given under each item being monitored show different relevance for each item. At what relevance do I want to delete them?	ID Protection Services
	My address, email, etc. was found listed in X number of places. Does this indicate identity theft/fraudulent activity?	ID Protection Services
	What does a changed status email mean?	ID Protection Services
	How do I interpret the relevance levels (i.e. the asterisks)?	ID Protection Services
	What does it mean when some of my information is Not Found?	ID Protection Services
	What is synthetic identity theft?	ID Protection Services
	What does a yellow alert on my SSN mean?	ID Protection Services
	What does an orange alert on my SSN mean?	ID Protection Services
	What does a red alert on my SSN mean?	ID Protection Services
	What do the different numbers mean?	ID Protection Services
	Why has my SSN alert status changed?	ID Protection Services
	How will I be notified that someone is using my SSN?	ID Protection Services
	What do I do if this happens?	ID Protection Services
	How do I know all my information has been deleted?	ID Protection Services
	What do I do next if I get a notification that looks like identity theft?	ID Protection Services
	Why isn't a credit report good enough for me to avoid a problem with my stolen information?	ID Protection Services
	How often should I check my SSN report?	ID Protection Services
	How do I know all my information has been deleted?	ID Protection Services
	Can you delete former addresses?	ID Protection Services
	What is the difference between a credit report and your service?	ID Protection Services
	Can I get a Credit Score with your service?	ID Protection Services
	Doesn't my personal data change all the time in databases from regular daily transactions? I'm afraid of a deluge of notifications.	ID Protection Services
	What kind of personal information is on the Internet is there about me and why should I be concerned?	ID Protection Services