Careers
Helping CyberDefender Succeed
We are currently staffing the following positions:
Senior Software Engineer
QA Test Manager
Software Engineer
Senior Web Developer
Financial Planning & Analysis (FP&A) Intern
Marketing Reporting Intern
Call Center Analyst
Join the CyberDefender team and help make the world a safer place by sharing Internet security software
solutions to fight malware, viruses, adware, phishing, spam and other computer related security risks.
Learn more about our free Internet security software suite, including our signature antispyware,
antivirus and anti-phishing early detection and defense technology.
Technical Skill Set
- At least 5 years of experience in software engineering.
- In-depth expertise with Visual C++, MFC or ATL, Win32 SDK.
- Full SDLC background.
- Extensive GUI development experience.
- Exposure to Agile and Scrum.
- Computer Science Degree.
Interpersonal Skill Set
- Excellent written and verbal communication skills.
- Ability to work collaboratively on multi-disciplinary teams.
- Extreme attention to detail and consistency.
Compensation: DOE
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is the leading software developer of the patent-pending Early Alert Center™,
the security industry's first-ever Collaborative Internet Security Network exponentially safeguarding
users via a high speed client-to-client network. The Senior Software Engineer will have the opportunity
to impact millions of lives by safeguarding lives from identity theft, developing anti-virus solutions,
shaping anti-spyware removal tools and helping CyberDefender shape the Internet security industry.
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Technical Skill Set
- At least 5 years of experience in Quality Assurance.
- 2+ years in management, including offshore teams (required).
- End-end implementation of QA processes and procedures.
- Experience providing complete metrics driven QA reports.
- Full SDLC background with retail/consumer products.
- Exposure to Agile and Scrum.
- Experience with Test Driven Development.
- Computer Science Degree.
Interpersonal Skill Set
- Excellent written and verbal communication skills.
- Strong player-coach skills.
- Ability to be self-managing.
- Ability to work collaboratively on multi-disciplinary teams.
- Extreme attention to detail and consistency.
Compensation: DOE
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leading developer of Internet security software. We have had 12 million downloads
of our software since 2003. Our industry-leading software solutions work together to remove spyware,
block phishing attacks, neutralize viruses and remove other forms of malware.
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Technical Skill Set
- Design, develop & implement multi-threaded software applications using C/C++, JAVA, Visual Basic, Perl, PHP, ASP, .NET Framework, MFC, SQL/T-SQL & ActiveX.
- Program Internet applications.
- Configure & maintain databases.
- Require a Master's Degree in Computer Science, or Electrical Engineering, + US permanent work auth.
Compensation: DOE
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leader in advanced Internet Security technology, with patent-pending Argus Network
technology infrastructure that speeds the detection and removal of fast moving security threats,
including viruses, spyware, worms, trojans, phishing attempts and adware.
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Technical Skill Set
- Analyze and define business specifications, functional needs, business goals and schemes and orientations based on the client's needs and goals.
- Code, perform integration testing, debug and document web applications using C#, .NET, IIS and Visual Studio.
- Design and develop database and stored procedures for MS SQL Server.
- Develop and perform Unit Testing while delivering high quality projects to QA within the established timeframe; and
- Otherwise ensure the design and development of appropriate internet solutions for the company's clients in a fast-paced and rapidly changing environment.
Compensation: DOE
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leader in advanced Internet Security technology, with patent-pending Argus Network
technology infrastructure that speeds the detection and removal of fast moving security threats,
including viruses, spyware, worms, trojans, phishing attempts and adware.
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SUMMARY
This position requires an individual willing to learn the in–depth analytical and financial needs of the company. Someone who has interest in financial statements, budgeting, planning, quantitative methods, economics, statistics, and technology will be able to get the most out of this unpaid internship. CyberDefender is a small cap publicly traded company in the security software and technology support services industry.
EXPECTED TRAINING AND DEVELOPMENT
- Analyze current and past trends in key performance indicators (KPI) in all areas of revenue, cost of sales, expenses, and capital expenditures
- Financial statement review including developing supporting schedules and models
- Corporate and departmental budgeting, forecasting, and review
- Ad-hoc management report generation, analysis, recommendations, and presentation
- Advanced Excel 2007 features including pivot tables, vlookups, database extraction, and scenario analysis.
- MySQL 5.0 query building and data extraction
QUALIFICATIONS
- MBA Applicants
- Minimum of 3 years work experience. Software or technology services experience preferred.
- Bachelor's degree
- Undergraduate Applicants
- Minimum of 2 years completed at an accredited undergraduate university
- Pursuing a business related degree (finance, economics, statistics, etc)
- All Applicants
- Intermediate to advanced proficiency in Excel
- SQL querying skill preferred
- Excellent written, verbal, and interpersonal communication skills
- Highest standards of accuracy and precision; highly organized.
- Demonstrated ability you the roll-up sleeves and learn with other analysts
- Able to devote a minimum of 3 months and 16 hours per week
WORK ENVIRONMENT
Work is fast-paced and performed in an office environment with extensive contact with vendors and employees. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding customer information. Highly effective CyberDefender associates thrive on being in an environment that rewards the following critical success factors:
- Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
- Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information and identifying possible solutions.
- Attention to Detail: Appropriately completing all of the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
- Creativity: Being inventive, imaginative and innovative.
- Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.
- Energy: Maintaining a fast, active pace in the normal course of a day.
- Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
- Integrity: Strict adherence to job-related standards, values or norms.
- Learning Ability: Understanding and applying new information.
- Listening: Hearing and comprehending verbal messages and confirming back what you hear.
- Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
- Verbal & Written Communication: Effective oral, written and nonverbal expression without preparation.
Thank you for your interest in CyberDefender. CyberDefender is an Equal Opportunity Employer.
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leader in advanced Internet Security technology, with patent-pending Argus Network technology
infrastructure that speeds the detection and removal of fast moving security threats, including viruses, spyware,
worms, trojans, phishing attempts and adware.
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SUMMARY
This position requires an individual willing to learn the in-depth analytical and marketing needs of the company. Someone who has interest in marketing, budgeting, planning, quantitative methods, marketing, statistics, and technology will be able to get the most out of this unpaid internship. CyberDefender is a small cap publicly traded company in the security software and technology support services industry.
EXPECTED TRAINING AND DEVELOPMENT
- Analyze current and past trends in key performance indicators (KPI) in all areas of marketing
- Will become familiar with Search Engine Marketing, CPA, CPM, all sorts of online marketing.
- Will become familiar with Direct Media (TV and Radio)
- Ad-hoc management report generation, analysis, recommendations, and presentation
- Advanced Excel 2007 features including pivot tables, vlookups, database extraction, and scenario analysis.
- MySQL 5.0 query building and data extraction
QUALIFICATIONS
- Undergraduate Applicants
- Minimum of 2 years completed at an accredited undergraduate university
- Pursuing a business related degree (finance, marketing, CIS, MIS, economics, statistics, etc)
- All Applicants
- Intermediate to advanced proficiency in Excel
- SQL querying skill preferred
- Programming skills desired (PHP, VB, other)
- Excellent written, verbal, and interpersonal communication skills
- Highest standards of accuracy and precision; highly organized.
- Demonstrated ability you the roll-up sleeves and learn with other analysts
WORK ENVIRONMENT
Work is fast-paced and performed in an office environment with extensive contact with vendors and employees. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding customer information. Highly effective CyberDefender associates thrive on being in an environment that rewards the following critical success factors:
- Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
- Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information and identifying possible solutions.
- Attention to Detail: Appropriately completing all of the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
- Creativity: Being inventive, imaginative and innovative.
- Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.
- Energy: Maintaining a fast, active pace in the normal course of a day.
- Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
- Integrity: Strict adherence to job-related standards, values or norms.
- Learning Ability: Understanding and applying new information.
- Listening: Hearing and comprehending verbal messages and confirming back what you hear.
- Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
- Verbal & Written Communication: Effective oral, written and nonverbal expression without preparation.
Thank you for your interest in CyberDefender. CyberDefender is an Equal Opportunity Employer.
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leader in advanced Internet Security technology, with patent-pending Argus Network
technology infrastructure that speeds the detection and removal of fast moving security threats, including
viruses, spyware, worms, trojans, phishing attempts and adware.
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SUMMARY
As a Call Center Analyst, you will play an integral role in operating and maintaining the predictive dialing systems, collecting and analyzing data, preparing reports of findings, evaluating methodologies for data collection and measure effectiveness of campaigns and strategies. The Call Center Analyst will also be responsible for house file scoring, list construction, campaign specifications, and merge-purge.
EXPECTED TRAINING AND DEVELOPMENT
- Operates and maintains predictive dialing systems within established parameters and campaign specifications.
- Provide dialer setup, training and desktop support for assigned workgroups.
- Configure, install, troubleshoot and resolve hardware and software issues for end users.
- Produce, load and refresh dialer contact lists for multiple campaigns.
- Produce and distribute agent and campaign performance reports.
- Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
- Prepare additional reports for internal departments and external vendors as needed.
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Measure the effectiveness of marketing, advertising, and communications programs and strategies.
- Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
- Forecast and track marketing and sales trends, analyzing collected data.
- Participate in the overall functional and technical design and implementation for assignments.
- Develop and maintain necessary jobs, packages, scripts, and processes for the reporting databases.
- Create and update system documentation and specifications.
- Identify problems, systems architecture definition, hardware/software specification, design, implementation and solution deployment.
- Set up, execute, and report against database marketing campaigns using a combination of SQL programming tools and data manipulation software.
- Set up and utilize automation techniques to support database marketing efforts.
QUALIFICATIONS
- Bachelor's degree
- 1-3 years experience as a Database Marketing Analyst/Manager, Marketing Analyst, Circulation Analyst, Product Manager, List Manager.
- Proficient/Advanced proficiency in spreadsheet usage.
- Strong database (MySQL or SQL Server) skills.
WORK ENVIRONMENT
Work is fast-paced and performed in an office environment with extensive contact with vendors and employees. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding customer information. Highly effective CyberDefender associates thrive on being in an environment that rewards the following critical success factors:
- Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
- Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information and identifying possible solutions.
- Attention to Detail: Appropriately completing all of the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
- Creativity: Being inventive, imaginative and innovative.
- Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.
- Energy: Maintaining a fast, active pace in the normal course of a day.
- Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
- Integrity: Strict adherence to job-related standards, values or norms.
- Learning Ability: Understanding and applying new information.
- Listening: Hearing and comprehending verbal messages and confirming back what you hear.
- Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
- Verbal & Written Communication: Effective oral, written and nonverbal expression without preparation.
Thank you for your interest in CyberDefender. CyberDefender is an Equal Opportunity Employer.
To Apply: Email your resume, cover letter, and salary history to Job@CyberDefender.com
Mail: 617 West 7th Street, 10th Floor, Los Angeles, CA 90017.
CyberDefender is a leader in advanced Internet Security technology, with patent-pending Argus Network
technology infrastructure that speeds the detection and removal of fast moving security threats, including
viruses, spyware, worms, trojans, phishing attempts and adware.
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